Backoffice

Interact with Escrows Seamlessly

Introduction

The Backoffice dApp is a visual interface for interacting with Trustless Work Escrows. It serves as a back-office for the complete escrow lifecycle, allowing users, developers, and platforms to:

• Deploy an escrow

• Sign transactions

• Approve milestones

• Release funds

• Resolve disputes

This tutorial will guide you through the full escrow lifecycle using it.

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1. Prerequisite

This is a web3 dApp, which mean you must connect a Stellar-compatible wallet. Learn how to get one in the Stellar wallets section.

1.2. Tokens & Trustlines

The Dapp currently works both on Mainnet and Testnet.

You will need xlm, and an approved Trustline to the asset you will use for this to work (for the network you are going to use it). We limited the

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2. Full Escrow Lifecycle in the dApp

Core Phases of the Escrow Lifecycle

This section walks through the structured process of managing a transaction using the Dapp.

2.1. Initiation Phase

Goal: Define the escrow agreement and configure its parameters.

• Assign roles (payer, receiver, approver, etc.).

• Set milestones and funding conditions.

• Deploy the smart escrow contract.

➡️ Step-by-step guide for Initiation

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2.2. Funding Phase

Goal: Deposit funds into the escrow, securing the transaction.

• The payer deposits funds (USDC/XLM).

• The escrow status updates to reflect the deposit.

• The contract balance is displayed in the UI.

➡️ Step-by-step guide for Funding

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2.3. Milestone Updates Phase

Goal: Track progress and mark work as completed.

• The service provider updates milestone completion.

• Status changes to "Pending Approval".

➡️ Step-by-step guide for Milestone Updates

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2.4. Approval Phase

Goal: Approve or dispute completed milestones.

• The payer or designated approver reviews milestone progress.

• If approved, funds move to pending release.

• If disputed, the transaction enters the Dispute Resolution Phase.

➡️ Step-by-step guide for Approvals

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2.5. Release Phase

Goal: Finalize the escrow transaction by releasing funds.

• Upon milestone approval, funds are automatically released to the service provider.

• The escrow status updates to "Completed."

• The transaction is finalized.

➡️ Step-by-step guide for Releasing Funds

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3. Alternative Phases (Special Cases)

Some transactions require additional steps:

3.1. Dispute Resolution Phase

Goal: Resolve conflicts when a milestone is disputed.

• The dispute resolver evaluates the case.

• Adjustments are made based on the ruling.

• Funds are either released, partially released, or refunded.

➡️ Step-by-step guide for Dispute Resolution