> For the complete documentation index, see [llms.txt](https://docs.trustlesswork.com/trustless-work/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.trustlesswork.com/trustless-work/oss-dapps/offerhub-marketplace/trust-custody-and-boundaries.md).

# Trust, Custody, and Boundaries

### Custody model

* **Airtm** manages user balances and rails.
* **Trustless Work escrows** hold USDC on Stellar (non-custodial).
* **OfferHub** does not custody pooled user funds.

### What OfferHub is trusted for

* Orchestrating flows and user experience
* Handling disputes as customer support
* Signing release/refund actions according to dispute outcomes

### What OfferHub is NOT trusted for

* Holding user money in pooled accounts
* Changing escrow rules after creation
* Moving escrow funds outside the role-based flow

### Enforcement points

* Escrow conditions are enforced on-chain.
* Airtm provides compliant rails and account infrastructure off-chain.


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